Scaleloop values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect various types of personal information depending on how you interact with us. This includes:

• Personal Identifiers: such as your full name, email address, phone number, job title, and company name.
• Account Information: including username, password (if applicable), and service preferences.
• Project Details: information you provide during meetings, consultations, or in forms.
• Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and device data.
• Usage Data: how you use our website, including click patterns, time spent, and traffic patterns.
• Cookies and Tracking Technologies: for analytics and personalized experiences.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage services you request.
• Communicate with you regarding updates, consultations, projects, and inquiries.
• Improve the functionality, performance, and usability of our website.
• Analyze usage for research and business development.
• Enforce terms and conditions and protect our business interests.

3. Legal Basis for Processing

We process your personal data based on your consent, to fulfill a contract, to comply with legal obligations, or based on legitimate interests.

4. Sharing and Disclosure of Data

We do not sell or rent your data. We may share your personal data with trusted third-party service providers to enable:

• Hosting and infrastructure services
• Customer relationship and project management tools
• Analytics and performance monitoring platforms
• Legal or regulatory authorities when required by law

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights and Choices

You have the right to:

• Access your personal data.
• Correct or update your information.
• Request deletion or restriction of processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure.

8. International Transfers

Your personal data may be processed outside your country of residence. We ensure appropriate safeguards are in place when data is transferred internationally.

9. Cookies

Our site uses cookies to enhance your experience and analyze site usage. You may adjust your browser settings to disable cookies, but some site features may not function properly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date. Continued use of our services means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: support@myscaleloop.com
Website: https://myscaleloop.com